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Updates, articles and news items relating to the training & development industry and how it impacts businesses of all sizes across all markets.

The Art of Conflict Resolution

Handshaking on resolution

The Art of Conflict Resolution It’s about time we stop viewing conflict, confrontation and disagreement as damaging, negative and to be avoided at all costs. The first rule of conflict resolution is to stop thinking of it as a problem. Most organisations manage it through formal procedures, disciplinaries, grievances, employment tribunals and the like. But …

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